01
Contact options
Email is best for orders, returns, and anything that needs photos or a written record.
+36-707-839-589+82-10-2338-4000
Hungary and international numbers. Tap the relevant line to open WhatsApp.
02
Write a clear request
The form prepares a complete email draft in your own email app. Your message is sent only after you review and send it there.
03
Before sending
A few precise details are more useful than a long general message.
Orders
Add the reference
Include the SSB order number and the email used at checkout.
Delivery
Add the carrier facts
Include the destination country, tracking number, and latest carrier scan.
Damage
Add clear photos
Photograph the parcel, shipping label, received items, and affected area.
Keep payment data private
Never send a password, full card number, card security code, or PayPal login details. A payment reference or the last four card digits are sufficient when payment identification is necessary.